1. Who we are
Draft for review. This document is an internal working template prepared to support commercial onboarding and institutional due diligence. It does not constitute legal advice and must be reviewed and approved by FLOWA PAY INC.'s legal and compliance functions before it is relied upon. FLOWA PAY INC. makes no representation that it holds any licence, authorisation or certification except the FINTRAC Money Services Business registration expressly stated in the Regulatory Disclosures.
FLOWA PAY INC. is the controller of personal data processed in connection with the Flowa Pay website and services. You can contact us at hello@flowapay.co.
2. Data we process
Depending on how you interact with us, we may process identification and contact details, business information, verification data, transaction and device data, and communications. We collect this from you, from your use of our services, and from verification and screening providers.
3. Why we process it
We process personal data to provide and secure our services, to meet legal and regulatory obligations (including AML, KYC and sanctions requirements), to prevent fraud and financial crime, and to operate and improve our business. Each use is supported by an appropriate lawful basis.
5. Your rights
Subject to applicable law, you may have rights to access, correct, delete or restrict the processing of your personal data, and to object or to data portability. To exercise these rights, contact hello@flowapay.co.
6. Retention
We keep personal data only as long as necessary for the purposes above and to meet legal and regulatory retention requirements. See our Record Keeping Policy.