1. Purpose
This document sets out FLOWA PAY INC.'s policy position and control objectives, published for transparency and to support institutional due diligence. It is reviewed periodically and does not constitute legal advice. FLOWA PAY INC. makes no representation that it holds any licence, authorisation or certification except the FINTRAC Money Services Business registration expressly stated in the Regulatory Disclosures.
This policy enables workers to raise concerns about wrongdoing safely and confidentially, without fear of retaliation.
2. How to raise a concern
Concerns can be raised through the designated channel and are handled confidentially and investigated appropriately. Retaliation is prohibited.