Every number, down to the transaction.
A transaction dashboard covering approval and decline rates, volume, method, provider, country, currency and MID performance, plus settlement, refund, chargeback and payout reporting, with search and export behind all of it.
A dashboard is only useful if you can get to the transaction
Aggregate numbers tell you something changed. They rarely tell you why. Reporting is built so that every chart drills to the underlying transactions, every transaction shows its route, decision and settlement, and anything on screen can be exported for the analysis you want to do elsewhere.
From request to reconciled
Observe
Live dashboards show volume, approval rate and decline mix across the dimensions you choose.
Segment
Break any metric down by method, provider, country, currency, MID or time period.
Drill
Move from an aggregate straight to the transactions behind it, without exporting first.
Investigate
Search by reference, amount, customer, card attributes or status to find a specific payment and its full history.
Export
Take any view out as a file, or pull the same data through the API on a schedule.
What reporting & analytics covers
Transaction dashboard
Live volume, counts and value across your whole account, filterable by every available dimension.
Approval rate
Measured consistently across providers and corridors, so comparisons mean something.
Decline rate & mix
Declines broken down by normalised reason, which is where recoverable volume becomes visible.
Volume
Count and value over time, by segment, with period comparison.
Payment method performance
Conversion, approval and cost per method, so you can see which methods earn their place.
Provider performance
Approval, latency, cost and availability per provider on comparable traffic.
Country performance
Issuing and customer country breakdowns, which usually drive domestic-route decisions.
Currency performance
Volume and approval by currency, including cross-border concentration.
MID performance
Per-MID volume and approval, for businesses operating across several merchant IDs.
Settlement reporting
Settlements with their itemised fees, deductions and transaction composition.
Refunds
Refund volume, rate and ageing, by method and by reason.
Chargebacks
Chargeback counts, ratios and trend, with the originating transaction linked.
Payouts
Outbound payout volume, status mix and failure reasons.
Reconciliation views
Matched and unmatched items, with the exceptions queue surfaced rather than hidden.
Exportable reports
Scheduled and ad-hoc exports in formats finance systems accept.
Transaction search
Search by reference, amount, status, customer, card attributes, route or date range.
Why teams choose it
- Answers, not just charts. Every aggregate drills to the transactions underneath it.
- Comparable across providers. Normalised metrics mean provider comparisons are fair.
- Finance-ready output. Exports and API access designed for accounting and analysis workflows.
How you connect
- Dashboard access with role-based permissions.
- Scheduled and ad-hoc exports.
- API access to the same data for your own warehouse or BI tool.
What you can accept
- Covers every method, provider and currency on your account
Availability depends on merchant category, jurisdiction, underwriting and the applicable payment or acquiring partner.
How it is controlled
- Role-based access control over reporting and exports.
- Card data is never exposed in reporting; transactions are identified by token and masked attributes.
- Export and access activity is recorded.
Flowa Pay provides the payment technology and orchestration layer. Acquiring, scheme settlement and regulated payment services are provided by licensed acquiring and payment partners under their own authorisations.
Common questions
Yes, through scheduled exports or the API, so the same figures are available to your BI tooling.
Metrics are normalised across providers, and like-for-like comparison is best done on a weighted split where both routes see comparable traffic.
No. Transactions are identified by token and masked attributes. Full card numbers are never exposed in reporting.
Retention is set per account and described in your agreement; exports let you retain data in your own systems for longer.
Ready to put reporting & analytics to work?
Talk to our team about your corridors, your volumes and the routes that fit your business.