Acceptable Use Policy

Draft for review. This document is an internal working template prepared to support commercial onboarding and institutional due diligence. It does not constitute legal advice and must be reviewed and approved by FLOWA PAY INC.'s legal and compliance functions before it is relied upon. FLOWA PAY INC. makes no representation that it holds any licence, authorisation or certification except the FINTRAC Money Services Business registration expressly stated in the Regulatory Disclosures.

This Acceptable Use Policy defines activities that are prohibited or restricted when using Flowa Pay's website and services. It forms part of our Terms & Conditions.

You must not use our services in connection with illegal activity, sanctioned parties or jurisdictions, fraud or money laundering, infringement of others' rights, or any activity that would breach applicable law or our banking and card-scheme obligations.

Certain lawful activities may be restricted or require additional due diligence and approval. We may decline, suspend or terminate use where necessary to manage legal, regulatory or risk considerations.

We may investigate suspected breaches, and take action including suspension, termination and reporting to authorities where required.